Refund and Returns Policy

At NZ Appliances, customer satisfaction is our priority. Please review our policy below to understand our terms regarding refunds, exchanges, warranties, and third-party services.

No Refunds, Only Exchange

We do not offer refunds on purchased items. However, exchanges are available if the product meets the eligibility criteria outlined at the time of purchase. For more details or assistance, please contact our support team.

Third-Party Delivery and Installation

Delivery and installation services are performed by third-party contractors. NZ Appliances is not liable for any damages caused to your home during the delivery or installation process. By choosing these services, you agree to release NZ Appliances from any responsibility related to such damages.

Extended Warranty Protection

To ensure peace of mind, we offer an extended warranty plan to protect you from unexpected repair costs.

Membership Benefits Include:

• 100% comprehensive parts and labor coverage.
• Zero deductible for repair services.
• Convenient toll-free service line for assistance.
• Product replacement if repairs are not feasible.

Additional Features:

• “No Lemon” policy for recurring issues.
• Fully renewable and transferable coverage.
• Simple registration process for your convenience.
• Hassle-free claims system through our dedicated ClientCare team.
• Access to thousands of authorized service centers.
• Flexible options for in-home or commercial coverage.

Our extended warranty has been rated #1 for reliability and customer satisfaction.

Thank you for choosing NZ Appliances. For any questions or concerns, please contact us at:

Email: contact@nzappliances.com

Phone: +1 301-429-0001