FAQs

FAQs: Your Questions Answered About NZ Appliances

Welcome to our FAQ page! Here, we address common questions about NZ Appliances, our products, and services to provide you with the best shopping experience. If you have additional questions, feel free to contact us at +1 301-429-0001 or email us at contact@nzappliances.com.

1. What types of appliances do you offer?

We specialize in both new and used appliances, including refrigerators, microwaves, dishwashers, washers, dryers, electric and gas stoves, ovens, cooktops, and more. We carry top brands like Samsung, Whirlpool, GE, LG, KitchenAid, and Frigidaire.

2. Do you provide delivery services?

Yes, we deliver to areas within a 30+ km radius of Lanham, MD, including Bowie, College Park, Greenbelt, and Washington, D.C. Delivery is performed by third-party contractors, and fees may apply.

3. Can I exchange an item if I am not satisfied?

We do not offer refunds, but we provide an exchange policy for eligible items. Please review our Return and Refund Policy for details.

4. Do you offer warranties on your products?

Yes, we provide an extended warranty option that covers parts and labor. Benefits include zero deductibles, in-home repair services, and a “No Lemon” policy for replacements if needed.

5. Are your appliances tested before sale?

Absolutely! All our used appliances go through a rigorous quality inspection process to ensure they are in excellent working condition before being sold.

6. How can I contact NZ Appliances for support?

You can reach us at +1 301-429-0001 or email us at contact@nzappliances.com. Our store is located at 9457 Lanham Severn Rd, Lanham, MD 20706.

7. Do you offer financing or payment plans?

We currently do not offer financing options, but we strive to provide affordable prices on all our appliances to suit various budgets.

8. Can I view your products in person?

Yes, visit our store at 9457 Lanham Severn Rd, Lanham, MD to explore our wide range of appliances. We welcome you to experience the quality firsthand.

9. Do you carry eco-friendly appliances?

Yes, we offer energy-efficient models from top brands that help reduce your carbon footprint and save on energy costs.

10. What areas do you serve?

In addition to Lanham, we serve areas like Bowie, Odenton, Laurel, Bethesda, Silver Spring, and Alexandria, VA. Check our Service Areas page for the full list.

11. How can I stay updated on promotions?

12. Are there special discounts for bulk purchases?

Yes, we offer bulk purchase discounts for businesses, landlords, and property managers. Contact us for custom pricing.

For further assistance, explore our website or visit us in-store. NZ Appliances is dedicated to making your appliance shopping easy, affordable, and reliable!